These Terms of Service (the "Terms") govern your use of chase-douglas.com (the "Site") and the free content, digital products, online courses, and consulting services offered by Chase Douglas ("I", "me", or "my"). By using the Site or purchasing anything from me, you agree to these Terms. If you do not agree, please do not use the Site.
1. Who can use the Site
You must be at least 18 years old, or the age of majority where you live, to create an account or make a purchase. By using the Site you confirm that you meet this requirement and that any information you provide is accurate.
2. What I offer
- Free content such as YouTube videos, downloadable guides, and email newsletters.
- Digital products and courses such as self-paced video lessons, worksheets, templates, and other downloadable materials delivered through the Site.
- Consulting and mentorship such as one-on-one calls, strategy sessions, and ongoing advisory engagements.
I may add, change, or discontinue any offering at any time. If I discontinue a course you have purchased, I will give you reasonable notice and a way to download the materials you paid for.
3. Accounts
Some products require an account. You are responsible for keeping your login details confidential and for all activity under your account. Accounts are personal to you and may not be shared, transferred, or sold. Tell me right away at info@chase-douglas.com if you believe your account has been accessed without permission.
4. Purchases, pricing, and payment
Prices are shown in U.S. dollars and may change at any time, but changes will not affect a purchase you have already made. All payments are processed securely by Stripe. By purchasing you authorize Stripe to charge your chosen payment method for the price shown plus any applicable taxes. You are responsible for any sales, use, or VAT taxes that apply to your purchase.
Subscriptions
If a product is sold as a subscription, it will renew automatically at the end of each billing period at the then-current price until you cancel. You can cancel at any time from your account or by emailing me. Cancellation takes effect at the end of the current billing period, and you will keep access until then. I do not offer prorated refunds for partial billing periods.
One-time purchases
One-time purchases give you access to the product for as long as it is offered on the Site, including updates I release to that product, unless the product description says otherwise.
5. No refunds
Because courses and digital products are delivered instantly and cannot be returned, all sales are final and non-refundable. Please review the product description, and reach out with any questions, before you buy. Consulting fees are likewise non-refundable once a session has been booked, except that if I cancel a session and we are unable to reschedule, you will receive a full refund for that session. If a subscription is cancelled, you keep access until the end of the current billing period and no partial refund is issued.
6. License and intellectual property
All content on the Site and in my products, including videos, text, graphics, worksheets, templates, and code, is owned by Chase Douglas or licensed to me and is protected by copyright and other intellectual property laws.
When you purchase a product, I grant you a limited, personal, non-exclusive, non-transferable license to access and use the content for your own use or for use within your own organization. You may not:
- Share your login or the content with people outside your organization.
- Copy, record, download (except where a download is provided), reproduce, or redistribute the content.
- Resell, sublicense, or use the content to create a competing course or product.
- Remove any copyright or ownership notices.
Templates and worksheets may be adapted and used in your own organization's marketing. Any feedback or suggestions you send me may be used without obligation to you.
7. Consulting engagements
Consulting calls are booked through the scheduling link on the Site. Please give at least 24 hours' notice to reschedule or cancel a paid session; sessions missed without notice may be charged in full. Larger or ongoing engagements may be covered by a separate written agreement, which will control if it conflicts with these Terms. Advice I give is based on the information you share with me, and you are responsible for decisions you make about your organization.
8. No guarantee of results
I share what has worked for me and for the organizations I have helped, but every organization is different. I do not guarantee any particular outcome, including fundraising results, audience growth, traffic, or revenue. Your results depend on your effort, your circumstances, and factors outside my control. Nothing on the Site is legal, financial, tax, or accounting advice.
9. Acceptable use
You agree not to use the Site to break any law, infringe anyone's rights, upload malicious code, scrape or copy content in bulk, interfere with the Site's operation, attempt to access accounts or systems you are not authorized to use, or harass me or other users. I may suspend or terminate access for anyone who violates these Terms.
10. Third-party links and services
The Site links to and embeds third-party services such as YouTube, Stripe, and scheduling tools. I do not control those services and am not responsible for their content, policies, or practices. Your use of them is governed by their own terms.
11. Disclaimer of warranties
The Site and all products and services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. I do not warrant that the Site will be uninterrupted, error-free, or secure.
12. Limitation of liability
To the fullest extent permitted by law, Chase Douglas will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Site or any product or service, even if I have been advised of the possibility of such damages. My total liability for any claim will not exceed the amount you paid me in the twelve months before the claim arose, or one hundred U.S. dollars if you have paid nothing. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.
13. Indemnification
You agree to defend, indemnify, and hold harmless Chase Douglas from any claims, damages, and expenses (including reasonable attorneys' fees) arising from your use of the Site, your violation of these Terms, or your violation of any third party's rights.
14. Termination
You may stop using the Site and close your account at any time by emailing me. I may suspend or terminate your access if you violate these Terms, and in that case you are not entitled to a refund. Sections that by their nature should survive termination, including sections 6, 8, 11, 12, and 13, will survive.
15. Changes to these Terms
I may update these Terms from time to time. When I do, I will change the effective date at the top of this page and, for significant changes, notify you by email or with a notice on the Site. Your continued use after an update means you accept the revised Terms.
16. Governing law and disputes
These Terms are governed by the laws of the State of Texas and the federal laws of the United States, without regard to conflict-of-law rules. If a dispute arises, you agree to contact me first at info@chase-douglas.com so we can try to resolve it informally. Any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in Texas, and you consent to the personal jurisdiction of those courts. If any part of these Terms is found unenforceable, the rest remains in effect.
17. Contact
Questions about these Terms? Email info@chase-douglas.com.